Privacy Policy

Business Name: Crux Accounting Pty Ltd
ABN: 46 678 478 334
Website: https://cruxaccounting.com.au

1. Introduction

Crux Accounting (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in an open and transparent way.

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988, including the Australian Privacy Principles.

2. What Personal Information We Collect

We may collect personal information that is reasonably necessary for us to provide our accounting and advisory services, including:

• Full name
• Contact details (email address, phone number, postal address)
• Date of birth
• Tax File Number (TFN)
• Financial and business information
• Employment details
• Identification documents
• Any other information you provide to us

We only collect sensitive information where it is reasonably necessary and with your consent.

3. How We Collect Personal Information

We collect personal information in a variety of ways, including:

• Directly from you (e.g. via forms, email, phone, or in person)
• Through our website (e.g. contact forms)
• From third parties (e.g. the Australian Taxation Office, your financial institution, or other authorised representatives)
• Through software or tools used to deliver our services

4. Why We Collect and Use Your Information

We collect and use your personal information to:

• Provide accounting, taxation, and advisory services
• Communicate with you
• Meet our legal and regulatory obligations
• Manage our client relationships
• Improve our services and website

We will not use your personal information for purposes unrelated to our services without your consent.

5. Disclosure of Personal Information

We may disclose your personal information to:

• Government agencies such as the Australian Taxation Office
• Professional advisors (e.g. auditors, legal advisors)
• Service providers and software platforms we use to operate our business
• Other third parties where required or authorised by law

We take reasonable steps to ensure that any third parties we engage handle your personal information securely.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

These measures may include:

• Secure digital storage systems
• Password protection and access controls
• Secure data transmission methods

However, no method of transmission over the internet is completely secure.

7. Access and Correction

You have the right to request access to the personal information we hold about you and request corrections if it is inaccurate, out of date, or incomplete.

To make a request, please contact us using the details below.

8. Cookies and Website Analytics

Our website may use cookies and analytics tools to:

• Improve user experience
• Monitor website performance
• Understand how visitors use our website

You can choose to disable cookies through your browser settings.

9. Overseas Disclosure

Some of the service providers we use may store or process your personal information overseas.

We take reasonable steps to ensure that any overseas recipients comply with privacy obligations consistent with Australian law.

10. Complaints

If you believe we have breached your privacy rights, you may contact us using the details below.

We will investigate your complaint and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Crux Accounting Pty Ltd
Email: [Email Address]
Phone: (02) 9438 4516
Address: Suite 402/118 Christie Street, St Leonards NSW 2065

12. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.